Let employees work from anywhere with hot desking

Now, everyone on the team can access their work phone from any phone or device. Save on traditional office and hardware costs, while boosting productivity.

Try it free for 14 days. No commitment, no credit card required.

Businesses of all sizes trust GoTo Connect

  • Dartmouth logo.
  • KAD Dental logo.
  • Bennett, Bigelow, and Leedom logo.
  • Go Insurance logo.
  • DS and Company logo.

Ready to create an efficient flexible-work environment?

Use current office space and hardware more efficiently, while offering more flexible working options. Rethink your systems, while keeping costs in check.

  • A support agent in an office space connecting to customers.

    Maximize company resources

    Even with a limited number of physical phones and desks, each employee can have a dedicated extension.
  • Two coworkers laughing and enjoying themselves while working remote.

    Offer better flexible work options

    Disengaged employees cost US businesses $450–550B annually. Embracing flexible work options can help control costs.
  •  An employee using her GoTo Connect agent tools on her tablet.

    Help employee productivity

    The ability to switch between desks and devices lets employees take their work with them, without missing a beat.

Access phone settings, from anywhere

GoTo Connect does more than save office costs: it serves as your entire customer experience platform.

Now teams can work from anywhere, without paying for hardware phones or desks for every employee.

With GoTo Connect hot desking, employees can receive incoming calls to their unique extension, place outgoing calls with Caller ID, access voicemails, and quickly dial stored phone numbers – from most any phone, desktop computer, or Android and iOS-compatible device.

From virtual receptionists and virtual voicemail to phone and video conferencing, GoTo Connect gives your team everything it needs to do their best work and serve callers professionally.

A phone screen showing a contact’s personal and office phone details, as well as dial in information such as extensions.

GoTo Connect also includes:

  • Unlimited business phone numbers and extensions
  • Unlimited toll-free, local, and vanity numbers
  • Number porting and automatic transfers
  • Voicemail to email, text, or transcript (virtual voicemail)
  • Customizable auto-attendants (virtual receptionists)
  • Automatic call forwarding, call routing, and call queueing
  • Intelligent call analytics and reporting
  • And so much more
Screenshots of GoTo Connect features, including notification settings, simple dial, and voicemail settings.

GoTo Connect is...

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    Easy to use

    Simple to install and intuitive to deploy, you can get GoTo Connect up and running in less than a day.
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    GoTo Connect comes with the highest levels of encryption, so you know your data is safe.
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    With per-user pricing, GoTo Connect lets you scale your phone system easily as needs change.
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    Even though it’s in the cloud, you’ll always be able to serve callers and customers with 99.96% uptime.

With GoTo Connect:

Offering a bring-your-own-device policy is easy when user's information is stored in the cloud. Now, they can easily log in to work from anywhere, on any compatible device – on-site or off.
An employee onboarding onto GoTo Connect with ease.

When employees aren't tied to a desk or device, the freedom to work anywhere gives them autonomy while helping them work in sync and collaborate better.
: A woman enjoying herself outdoors while attending a call remotely.

Our customizable communications platform features conferencing and meeting capabilities, multiple messaging options, and robust VoIP phone features – without on-site PBX.
 A demonstration of GoTo Connect’s tools for keeping in contact, including the phone application, chat, and phone system integration.
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    I can't say enough good things about my experience with GoTo Connect. The training and implementation support was just incredible. Everyone throughout the process was reliable, responsive, thorough and knowledgeable.

    – Keith S.
    review via G2
  • " "
    It is really functional, standard features for voice calls include a variety of call management services (e.g. caller ID, call routing, as well as an auto attendant, and call forwarding). There are also dashboards and analytics to make it easy to see how the service is being used and how well calls are being handled.

    – Victoria J.
    review via G2
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    GoTo Connect is simply a great product. It does what it does well and without issue. We were initially nervous about moving to VoIP out of fear of poor call quality but after a year of use, that has not been a problem. GTC offers incredible flexibility for product utilization.

    – Steve J.
    review via G2

Top-rated on G2 and Capterra

  • G2 Leader Badge, Spring 2022
    Leader in G2's Spring 2022
  • review-G2-min-png
    4.5 stars from 622 reviews on G2
  • review-capterra-min-png
    4.5 stars from 578 reviews on Capterra

Don’t take our word for it...

"It frees up your employees. Now you don’t have to be in a particular location with a microphone to initiate a page. You could be anywhere and use a softphone app on your phone."
Larry H., Miller Dealerships
Get the Full Story More Success Stories
"I don’t have to worry about the call getting cut off or not understanding the person on the other line… because with GoTo Connect, the call quality is fantastic."
Lucid Software
Get the Full Story More Success Stories

Help your employees work better – from anywhere –
with GoTo Connect hot desking

Frequently asked questions

Accessing GoTo Connect's hot desking feature is simple: Registered countries include the United States, Canada, United Kingdom, Germany, Ireland, Mexico, Brazil, and Australia. Simply dial *43 and enter your roaming profile username and password from a hot desking-enabled phone.

When you're done using the desk or need to leave the office, all you do is hit the logout button on the phone and it reboots to its previous (empty) state.

A hot desk phone lets you access your Caller ID to make outbound calls, store voicemails, and receive your extension's incoming calls. It also gives you access to your personally programmed speed dials and internal directories.

Any employee can use hot desking. All they need to do is log in to a hot desk-enabled phone, enter their user portal via their iOS/Android-compatible device and they can get straight to work. That's all there is to it!

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